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In collaboration with St John Ambulance Victoria, we launched for the first time a 100% online first aid course in NSW. The fully accredited, virtual course was hosted by experienced first aid trainers in an interactive digital classroom.
More than 5,000 people took part in this online training experience which adapted our classroom-stylefirst aid course to be delivered digitally enabling the community to continue to be equipped with these life-saving skills.
"Our new online and interactive courses mean that more people can access first aid training and learn how to respond in an emergency. No matter where you live in NSW - if you have an internet connection, you can learn first aid."
Lara Bisley,
Training Manager
The online courses allowed people to continue accessing first aid training throughout the COVID-19 lockdowns. Each participant was sent a pack of training materials, so they could partake in practical sessions.
"I have a much better understanding and confidence to administer first aid and CPR now I have completed the course."
Course participant
Throughout the COVID-19 lockdown periods, we also continued to make our first aid courses available to essential workers and industries to ensure their skills remained current. Participants from sectors including retail, health, emergency services and transport were able to continue to access face-to-face courses.
Throughout COVID-19, we also released free online resources and a weekly Facebook live series that aimed at educating the community in common first aid situations. These sessions were hosted by a first aid trainer or topic expert and covered defibrillators, asthma, CPR, first aid for children and babies, and how to choose the right first aid kit.
More than 188,000 people engaged with these sessions.
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In 2021, we reached more than 3,000,000 through media and PR activity.
Channel 7’s ‘Sunrise’ breakfast program in April and August of 2021 featured St John NSW members as part of their hourly live weather cross this morning. Weatherman Sam Mac interviewed four members who covered off on some interesting topics including mental health, our youth programs, CPR advice during COVID-19 times, and how to manage a choking situation.
The Sunrise program is aired nationally and viewed by around 430,000 people daily.
In partnership with Marathon Health, a registered charity and not-for-profit organisation, St John NSW developed a specialised Indigenous First Aid program.
The training is culturally sensitive and designed to meet the unique needs of the indigenous members of our community. This project empowered the Indigenous community with the confidence and capability to act in emergencies or to support a community member who may not want to seek professional health care.
The training also provided communities with the knowledge on how to deal with other health and wellbeing issues. The first pilot session was delivered successfully in Bathurst in 2021. The pilot will continue with community groups, families with children and school children in 2022.
"It was more connected, not all theory based. I like the way the teacher delivered it – sharing practical examples and practical component. It was a really good way for all of us to learn."
Kellie,
Course Participant
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In 2021, we launched the ‘Workplace Mental Health for Manager’s’ course which was designed to give management teams the confidence and tools to support their staff with their mental health wellbeing.
The course was designed to include in-depth discussions, practical lessons, and scenario-based activities to help reinforce key learning outcomes.
Mental health training will continue to be a key priority - particularly coming out of the far-reaching impact that COVID-19 had from a mental health standpoint.
"The facilitator was excellent, and she moved through the course content giving all attendees a clear understanding of mental illnesses and how to effectively deal with them. As a manager, it is important to consider both the physical and mental wellbeing of your team. I highly recommend this course, as it covers subject matter very relevant to today’s workforce."
Course Participant
Michael and Victoria were celebrating their 20th wedding anniversary in New York. One morning, Victoria noticed Michael started making a choking sound, with eyes wide open and his face turning purple. Victoria immediately called reception to ask for help when she saw his eyes roll back and he went completely limp.
Victoria started to perform CPR and when the staff arrived, she asked them to help but they didn’t know what to do. One of the staff called 911 and eventually paramedics arrived. They placed Michael on the floor and using a defibrillator were able to stabilise Michael.
Victoria‘s efforts prior to the arrival of pandemics has been key to Michael’s survival. Just a few months prior to this trip, Victoria accompanied her daughter on a St John First Aid course.
Victoria said:
"My St John first aid course was empowering, it gave me both the knowledge and the confidence to act. If I had not done the course, I don’t know how I would have reacted. Doing the first aid course means you can be useful not just a bystander and wait for someone else to act. I told all my friends and family members and encouraged them to do the same. Doing something is always better than doing nothing."
